By creating an account or using BOLTIV services, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.
BOLTIV provides access to digital services including airtime, data, electricity bill payments and cable TV subscriptions through supported service providers.
Customers are responsible for keeping their account information and login credentials secure. Customers must provide accurate information when using BOLTIV.
Customers may fund their BOLTIV wallet and use available wallet funds for supported services. Wallet balances should be used only for legitimate transactions.
Customers must verify transaction information before confirming a purchase. This includes phone numbers, network, meter numbers, smartcard numbers and selected service plans where applicable.
If a transaction fails after funds have been deducted, the transaction may be reviewed and the appropriate wallet adjustment may be made according to the transaction status and applicable service-provider response.
Some BOLTIV services depend on third-party service providers. Service availability may therefore be affected by provider outages, network issues or other circumstances outside BOLTIV's direct control.
BOLTIV must not be used for fraudulent, unlawful or unauthorized activities. Accounts involved in suspicious or prohibited activity may be restricted or reviewed.
BOLTIV may update these Terms & Conditions when necessary. Continued use of the platform after an update indicates acceptance of the revised terms.
For questions about these terms, contact boltivsupport@gmail.com or 07086836820.